Who we are

Hope for the Future through Healing


Heartfelt House is located in the Northern Rivers of NSW in the town of Wollongbar.  It was founded in 2005 by a survivor of childhood sexual abuse who, when she couldn’t find a support group, decided to start her own. 

Our service delivery is based on the guidelines for treatment of complex trauma and we are committed to improving the lives of survivors in the community by providing a pathway to recovery which supports and empowers the participant to realise their full potential as an individual, partner, parent and member of the community.

Our work also includes raising awareness of the effects of historical childhood sexual abuse in our community, advocacy for survivors, as well as research and providing an information and referral service.




Our Vision

A society in which adult survivors of childhood sexual abuse can access the support and resources they need to help them to live a full and rewarding life.

Our Mission

The mission of Heartfelt House is to provide an environment that is conducive to healing where survivors of child sexual abuse can feel heard, nurtured, understood, validated, supported and accepted. To provide education to the community of the long- lasting effects of childhood sexual abuse


Our Values

  • Safety
  • Trustworthiness
  • Collaboration
  • Choice
  • Empowerment
  • Respect 
  • Ethics
  • Innovation 
  • Learning
  • Service 

Australian Charity and Not-for-profits Commission (ACNC) Charity Tick

Heartfelt House is proud to display the ACNC Charity Tick. The Charity Tick is a symbol that reassures donors and the broader public that the organisation displaying it is transparent, accountable, quality-focused and regulated by the ACNC.


Heartfelt House is partially funded to deliver group therapy under the Strong and Resilient Communities within the Families and Communities program.